Privacy Policy

1. Introduction

My Line Reader ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered script rehearsal platform (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use the Service.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you register and use the Service:

• Account Information: Name, email address, password (encrypted)
• Payment Information: Billing details processed securely through Razorpay (we do not store full credit card numbers)
• Profile Information: Optional profile details you choose to provide

2.2 Content You Upload

• Scripts: PDF and text files of theatrical scripts you upload for parsing
• Practice Data: Information about your practice sessions, character selections, and voice preferences
• Usage Analytics: Scripts uploaded per month, practice session counts, and feature usage

2.3 Automatically Collected Information

• Log Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data
• Device Information: Device type, operating system, and unique device identifiers
• Cookies: We use cookies and similar tracking technologies to track activity and store certain information

3. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve the Service
• AI Processing: To parse scripts using AI (Google Gemini) and generate voice content (ElevenLabs)
• Account Management: To manage your account, subscriptions, and billing
• Communication: To send you service-related emails, updates, and marketing communications (you can opt out)
• Analytics: To monitor usage patterns and improve the Service
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service

4. AI and Third-Party Processing

4.1 Script Processing

When you upload a script, the content is processed using Google Gemini AI to extract dialogue, characters, and delivery hints. This processing may occur on Google's servers. Google's use of this data is subject to their privacy policy and terms of service.

4.2 Voice Synthesis

When you practice with AI voices, your script lines are sent to ElevenLabs for text-to-speech synthesis. The audio is generated in real-time and streamed to you. We do not permanently store the generated audio files.

4.3 Data Shared with Third Parties

We share data with the following categories of third parties:

• AI Service Providers: Google (Gemini), ElevenLabs (voice synthesis)
• Payment Processors: Razorpay (payment processing and billing)
• Infrastructure Providers: Supabase (database and authentication), hosting providers
• Analytics Services: Usage analytics and performance monitoring tools

These third parties are contractually obligated to protect your data and use it only for the purposes we specify.

5. Data Storage and Security

5.1 Data Storage

• Your account data and scripts are stored in Supabase PostgreSQL databases
• Uploaded PDF files are stored in Supabase Storage buckets
• Data is stored on secure servers with encryption at rest and in transit

5.2 Security Measures

We implement industry-standard security measures including:

• Encrypted data transmission (HTTPS/TLS)
• Encrypted password storage (bcrypt hashing)
• JWT-based authentication with token expiration
• Regular security audits and updates
• Access controls and role-based permissions

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

• Account Data: Retained while your account is active
• Scripts: Stored until you delete them or close your account
• Practice Sessions: Retained for analytics purposes (no audio recordings stored)
• Billing Records: Retained for 7 years for tax and legal compliance
• Deleted Data: When you delete scripts or close your account, data is permanently removed within 30 days

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access and Portability

You can access and export your account data and uploaded scripts at any time through your account dashboard.

7.2 Correction

You can update your account information in your account settings.

7.3 Deletion

You can delete individual scripts or close your entire account, which will result in permanent deletion of your data.

7.4 Opt-Out of Marketing

You can opt out of marketing emails by clicking the unsubscribe link in any marketing email.

7.5 Indian Users (IT Act 2000)

Users in India have specific rights under the Information Technology Act, 2000 and related rules, including the right to access, correct, and delete sensitive personal data. To exercise these rights, contact us at support@mylinereader.ai.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and keep you logged in
• Remember your preferences and settings
• Analyze how you use the Service
• Improve the Service based on usage patterns

You can configure your browser to refuse cookies, but this may limit your ability to use certain features of the Service.

9. Children's Privacy

The Service is not intended for users under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

13. Compliance Certifications

My Line Reader is committed to compliance with:

• Information Technology Act, 2000 (India)
• Information Technology (Reasonable Security Practices) Rules, 2011 (India)
• General Data Protection Regulation (GDPR) principles for EU users
• California Consumer Privacy Act (CCPA) principles for California users